CONSUMER GUARANTEE
Satisfaction Core
Uncompromising quality backed by our core guarantee.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
Eligibility for Returns
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Perishable goods such as pods or liquids are exempt from being returned due to health and safety regulations, unless they are defective upon arrival.
The Refund Process
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-10 business days.